CRM Specialist (m/w/x)

  • Marketing
  • Berlin, Berlin, Germany

CRM Specialist (m/w/x)

Job description

Grover is the alternative to ordinary - rethink things.


Grover is the new choice for renting or financing tech products. We offer a simple, monthly subscription model for the tech you love. We are the first financing company whose main focus is the circular economy, breaking the barrier between ownership and usage. For a small monthly fee, private customers, as well as businesses, get access to a wide assortment of tech products at a fraction of the purchase price. We're on a mission to re-invent consumption and to make innovative technology accessible to everyone. As a member of the CE100 group of leading companies in the circular economy worldwide, we are at the forefront of reducing e-waste and establishing a more sustainable way of using products. To date, we have raised over €275 million in equity and debt financing from investors including Samsung, Commerzbank, and Global Founders Capital. LinkedIn ranked Grover as one of the Top 10 hottest startups to work for in Germany in 2019.


We are now looking for a CRM Specialist to join our talented Growth team in Berlin.

Requirements

As a CRM Specialist, you will:

  • Manage operational activities of various lifecycle marketing campaigns and automations, A/B testing, segmentation and reporting
  • Have a strong ability to work in a cross-functional team and influence across the organization at all levels
  • Analyze customer lifecycles and develop measurable marketing strategies to improve customer engagement & conversion over the customers lifetime
  • Take charge of ongoing performance optimization for all evergreen and one-off campaigns as well as processes


You care about:

  • Ownership: you easily communicate ideas, implement them, and take responsibility for your actions
  • Helping others: sharing knowledge with your colleagues is on top of your priorities
  • Fast-paced startups: you love adapting to different situations, and you know how and when to iterate fast and with high quality
  • Our product: you believe in our vision, and are willing to give your best to build the future of Grover


We are looking for a passionate CRM Specialist with:

  • 2-4 years of experience within CRM and Email Marketing
  • Proven experience with customer lifecycle marketing tools such as Braze
  • Working knowledge of database query languages (e.g. SQL)
  • Hands-on knowledge of HTML & CSS (a plus)
  • Good knowledge of email best practices, trends, compliance, and segmentation
  • Strong communication ability in both written and spoken English. German language is a plus


What we offer:

  • Flexible working hours
  • 2 days of home office per month
  • Entrepreneurial responsibility and flat-hierarchies
  • Career growth
  • Modern, spacious office located in central Berlin
  • Open-minded variety of nationalities
  • German classes in the office
  • Smunch
  • Fresh Fruit & drinks
  • Team Events


About us

Grover is the European market leader in technology rentals, bringing the access economy to the consumer electronics market. We value entrepreneurship, intelligence, and purpose in everything we do. We’re a team of over 100 creative and motivated minds, from over 31 countries - this shapes our way of thinking and work approach. Open communication, teamwork, and drive all go a long way at Grover. Our HQ in Berlin Mitte offers plenty of space for fun, collaboration, and rethinking things.