Head of Supply Chain (m/w/x)

  • Operations
  • Berlin, Berlin, Germany

Head of Supply Chain (m/w/x)

Job description

Grover is the alternative to ordinary - rethink things.

Grover is the new choice for buying or financing tech products. We offer a simple, monthly subscription model for the tech you love. We are the first financing company whose main focus is the circular economy, breaking the barrier between ownership and usage. For a small monthly fee, private customers, as well as businesses, get access to a wide assortment of tech products at a fraction of the purchase price. We're on a mission to re-invent consumption and to make innovative technology accessible to everyone. As a member of the CE100 group of leading companies in the circular economy worldwide, we are at the forefront of reducing e-waste and establishing a more sustainable way of using products. To date, we have raised over €275 million in equity and debt financing from investors including Samsung, Commerzbank, and Global Founders Capital. LinkedIn ranked Grover as one of the Top 10 hottest startups to work for in Germany in 2019.

We are now looking for a Head of Supply Chain to join our talented Operations team in Berlin.


As a Head of Supply Chain, you will:

  • Develop and execute growth strategies in a fast-paced e-commerce environment
  • Manage daily 3PL operations
  • Oversee refurbishment, repair & after-sales services
  • Ensure warehouse reporting is accurate and timely
  • Predict & plan yearly volume & annual peaks
  • Organise the budget and ensure we follow it
  • Prioritize mid-mile and last-mile services
  • Take care of any ad hoc operational analysis
  • Work closely with all internal stakeholders
  • Support growth and business changes demanded within supply chain
  • Deliver and exceed operational KPIs
  • Keep warehouse costs in line with planned allowance/budget
  • Develop the service offering to customers
  • Support growth and business changes demanded by fulfilment centre environment
  • Maintain great relationships both internally in Grover and externally with suppliers

You care about:

  • Ownership: you easily communicate ideas, implement them, and take responsibility for your actions
  • Helping others: sharing knowledge with your colleagues is on top of your priorities
  • Fast-paced startups: you love adapting to different situations, and you know how and when to iterate fast and with high quality
  • Our product: you believe in our vision, and are willing to give your best to build the future of Grover

We are looking for a passionate Head of Supply Chain with:

  • Experience in fast-paced environments
  • Experience of working in operations, preferably within an e-commerce or retail fulfilment environment
  • The ability to work with Head Office functions
  • In-depth 3PL Contract management background
  • Experience setting and managing budgets
  • Drive for change and growth, and the desire to improve processes
  • Strong analytical skills and attention to detail
  • Great leadership skills and want to take your team to the next level
  • The ability to work with multiple competing priorities
  • Financial awareness – linking operational actions to financial impacts
  • Project management skills
  • Excellent communication skills and the ability to interact with stakeholders of various seniority levels
  • Fluent in German and English (verbal/written)

What we offer you:

  • Flexible working hours
  • 2 days of home office per month
  • Entrepreneurial responsibility and flat-hierarchies
  • Career growth
  • Modern, spacious office located in central Berlin
  • Open-minded variety of nationalities
  • German classes in the office
  • Smunch
  • Fresh Fruit & drinks
  • Team Events

About us

Grover is the European market leader in technology rentals, bringing the access economy to the consumer electronics market. We value entrepreneurship, intelligence, and purpose in everything we do. We’re a team of over 100 creative and motivated minds, from over 31 countries - this shapes our way of thinking and work approach. Open communication, teamwork, and drive all go a long way at Grover. Our HQ in Berlin Mitte offers plenty of space for fun, collaboration, and rethinking things.