Jr. Operations Manager (m/w/d)

  • Operations
  • Berlin, Germany

Jr. Operations Manager (m/w/d)

Job description

Grover is a fresh alternative to buying and financing

Grover is offering a simple, monthly subscription model for the best in tech. We are the first financing company for the circular economy, breaking the link between ownership and use, and buying products, so people don’t have to. Private customers as well as businesses get access to a wide assortment of tech products at a fraction of the purchase price. We're on a mission to reinvent consumption, go easier on the world's resources, and make innovative tech products accessible to everyone. As our community is growing every day, we're now looking for an Operations Manager.

Over the past year, we raised one of Europe’s largest Series A funding rounds with a total of €37 million, providing the capital that fuels the rapid growth of the company. If you feel like being challenged, working hard and learning a lot, come and join us for a unique rewarding experience.

Your Role:

  • Routine operational tasks to fulfill customer orders

  • Coordinate with third party warehouse partner for daily order fulfillment

  • Frequent travel to third party warehouse(s) for collaboration and improvement projects in operations process

  • Coordinate with logistics partners to improve customer delivery service

  • Coordinate refurbishment and repair of assets with external partners

  • Undertake projects for new warehouse fulfillment centers, logistical solutions and country roll-outs

  • Own operational KPIs of OTD, refurbishment and repair lead times

  • Support Procurement, Customer Service, Business Development and Business Intelligence teams to ensure flawless customer experience


Your Profile: 

  • Academic background with Bachelors or Masters in Business Administration, Supply Chain or Engineering 

  • 1-2 years in Operations, Logistics, Procurement or Supply Chain preferably in an e-commerce environment

  • Hands-on attitude and strong coordination skills 

  • Ability to multi-task and work in a fast paced environment 

  • Proficiency in MS Office and Excel

  • Prior experience with Salesforce, ERP and Warehouse Management Systems (WMS) is an advantage 

  • Fluent in English (German and other European languages are a bonus)

What we offer you:

  • Entrepreneurial responsibility and flat-hierarchies

  • Ownership of your work

  • Modern, spacious office located in central Berlin

  • Open minded variety of nationalities

  • A fun workplace

  • Fresh Fruit & Drinks

  • Team Events

About us

Grover is the one of the European market leaders in technology rentals, bringing the access economy to the consumer electronics market. If you want to work with a dedicated team at a fast-growing company, and help us to change the world of consumption? Then you're in the right place. At Grover, we value entrepreneurship, intelligence, and speed in everything we do. We're a team of over 70 creative and motivated minds, from more than 25 countries – which means our aims, beliefs, and ways of working are influenced by many different perspectives. We care for individuality and for team spirit, and act courageously and communicate openly. In our HQ, in Berlin Mitte, there's no room for hierarchy, and plenty of space for fun, collaboration, and rethinking the way the world does, uses and values things.